The Board Retreat We Held in the Supply Closet
Strategic intimacy at six square feet per director.
Filed by Chas Sterling, without independent reviewThe resort was overbooked, so we pivoted to the supply closet. Synergy improved immediately because nobody could move independently.
Governance begins where practical action ends. I convened the appropriate people, distributed papers thick enough to imply preparation and established a process through which every conclusion could be responsibly delayed until it appeared inevitable.
The inquiry then acquired the seriousness that comes from giving it a project code. The closet offered whiteboards, strategic darkness and immediate access to seventeen kinds of adhesive. Few resorts provide this level of implementation readiness. A task force opened a shared folder, immediately creating the institutional memory required to forget who suggested it.
We tested the proposition under conditions best described as controlled-adjacent. Directors arranged themselves by seniority around a mop bucket. Physical constraints eliminated side conversations and most circulation below the knee. The spreadsheet accepted these results without protest and was therefore listed as an approving stakeholder.
Governance Theater preserves the rituals by which groups appear to decide things. Agendas, gavels and water glasses are arranged until authority becomes visible; the actual decision may then enter quietly through a side door wearing business casual.
Consultation followed. A ventilation break was proposed, debated and defeated as insufficiently immersive. Members instead drafted a fresh-air roadmap with three horizons. All objections were entered into the record in a column narrow enough to preserve momentum.
The board’s final position was both firm and capable of revision without notice. The retreat produced a vision statement: “Forward, subject to the door opening outward.” Facilities has accepted ownership of the dependency. Implementation begins once Procurement identifies a vendor willing to invoice the concept.
We emerged with a vision statement, fourteen dry-erase markers, and a profound respect for ventilation.
The chair thanked everyone for their alignment, especially those who had not expressed any. Minutes were approved in advance, action items were distributed downhill and the next meeting was scheduled to determine whether this one occurred.